How do I apply for a loan?
Complete the online application on our website. It takes just a few minutes and you can save time by having your ID, latest payslip, three months of bank statements and proof of address ready to upload.
How long does the application take?
Most customers finish the form in under ten minutes. Our team then reviews your information and supporting documents and comes back to you with the outcome.
What documents do I need?
A certified South African ID, your latest proof of income, recent bank statements and proof of residential address. We may request additional supporting documents depending on your circumstances.
Can I apply from my mobile phone?
Yes. The site and application form are fully mobile friendly. You can complete the entire application on any modern smartphone.
How is affordability assessed?
We review your income, expenses, bank activity and existing commitments so that any loan we offer is one you can comfortably repay.
How will I know the outcome of my application?
We contact you directly with the outcome, usually by email or WhatsApp. If any additional information is needed, we tell you clearly what to do next.
Is my personal information safe?
Your information is stored on secure systems and handled in line with the Protection of Personal Information Act (POPIA). We never sell or share your information for marketing purposes.
Do you guarantee approval?
No. Every application is assessed individually using responsible lending principles. Applying does not oblige us to offer a loan and does not oblige you to accept one.
What if I can’t repay my loan on time?
Contact us as early as possible. Where reasonable, we look for workable solutions. Failing to communicate can lead to additional costs and reporting to credit bureaus.
Are there any early settlement fees?
No. You can settle your loan early at any time and reduce the total interest and service fees you pay.
